Patient Satisfaction Survey Results for 2011
Comments below were received by anonymous surveys for services in 2011."
When asked "describe our services" & "would you recommend?"
"An intimate and professional setting that provides high quality individual PT treatment. Individualized therapy along with respect for my son's fears helped my son to regain confidence, as well as strength."
"Dedicated, efficient, very knowledgeable...prompt, flexible on appointments."
"Prompt, well prescribed and good technique...well targeted therapy."
"Excellent services, competent therapists, compassionate, friendly. I think your therapists really try to individualize the treatment and try another plan if something isn't working as well as was hoped."
"On-time, pleasant personalities, considerate to avoid pain, clean facility, encouraging but realistic."
"Everyone was so nice and helpful. Michelle was great!"
"We enjoyed bringing our daughter in so she can get help with her neck. The people there are very friendly and we felt like it was home! It's a great environment for kids."
"A++ Grade. Thorough attention to details. A designated plan of attack. Thank you David and staff for your wonderful service and care."
"Your services really made a difference in my child's development."
"I am grateful to you for helping me alleviate my pain from my car accident. The office was clean, the people are nice, and everyone seemed to care for my improvement. Thanks!"
"Everyone is so friendly, kind and personable, and I feel all your therapists are selected for their outstanding abilities. I believe Michelle is outstanding! I feel I am a little qualified to make this statement as I have used 5 other clinics before this one."
"Great! Very personable, thorough, wonderful with children. Dave is great at explaining what needs to be accomplished and why. My daughter loved going to PT!"
"My son received A+ care at Evergreen. I really appreciated the excellent service combined with the always positive attitudes from the entire staff."
Patient Satisfaction Survey Results (12/13/10)
Comments below were received by anonymous surveys between September and December 2010.
When asked: "Describe our services & would you recommend?
"Excellent! Very professional with a personal touch. Very kid friendly approach."
"Friendly and professional"
"Individual attention! - Great!"
"Very personable, caring, attentive, knowledgeable, friendly"
"Friendly staff"
"Patient-centered care - listen to what we have to say"
"Friendly, accommodating, well-qualified and very competent"
"Great! Very excellent therapy! David makes it fun for my daughter - so much so that she gets excited when I tell her we are going to physical therapy."
"Thorough and thoughtful"
"I've felt welcomed and completely comfortable with the therapists"
"Wonderful! We have nothing but great things to say. Very professional, easy going and personal."
"Very courteous staff, very helpful, always on time - love that!"
"Perfect balance of friendliness and professionalism, questions are welcomed and answered"
The therapists were very good about explaining the exercises and being tough, but gentle, with the execution. They didn';t let my son quit, but they were always kind."
"All the elements of a 5 star/class A rating, from the receptionists to the setting, to the PT staff... embodiment of a "health organization" that is fun to be in for treatment."
"Everyone here is very professional and at the same time, quite personable"
"I would absolutely recommend to anyone needing PT. I have only experienced one other PT office and it did not even compare to Evergreen"
"Absolutely would recommend! I feel there is good attention paid to making things work and changing things/trying things until they do."
"Yes, would recommend!" PTs that care are hard to come by. Most just follow the norm. Here, it seems that you guys listen and learn from patients."
"Of course, would recommend! Evergreen has wonderful therapists and I love that it is small and more intimate."
"Absolutely would recommend, without question!"
"Great service and very friendly staff!"
